Wednesday, December 29, 2010

ALA launches the S+ CE module

ALA recently launched the SydneyPLUS Continuing Education (CE) module to further the professional development of its staff. The following post is derived from the December 2010 SydneyPLUS Client NewsLetter article available from the SydneyPLUS website.

Founded on October 6, 1876 during the Centennial Exposition in Philadelphia, the American Library Association was created to provide leadership for the development, promotion, and improvement of library and information services and the profession of librarianship in order to enhance learning and ensure access to information for all.

ALA succeeded in making it easier for the presenter and attendees to manage registrations. Described by ALA as “intuitive,” the SydneyPLUS CE module allows staff to register for courses through a “single click workflow,” which generates an e-mail confirming the registration to staff, along with notification by e-mail to the presenter of the number of seats left.

The SydneyPLUS CE module automatically manages a wait list on behalf of the presenter. As the number of registrations exceeds the number of seats available in the class, participants are wait-listed in order of registration. Any cancellation by a registrant frees up a space and the next person on the wait-list is enrolled and notified by e-mail.

SydneyPLUS provides more than a library system to ALA in that the SydneyPLUS Information Manager is used as the organization’s internal Knowledge Management System. SydneyPLUS CE is the latest initiative, which joins these other projects:

  • SydneyPLUS Calling Tree (i.e. a hierarchical representation of staff used to ensure proper communication of important news throughout the organization)
  • SydneyPLUS Expertise Management (i.e. staff can describe their expertise and skills to ensure the organization makes best use of them)
  • SydneyPLUS Virtual Reference (i.e. a virtual reference desk that automatically routes requests to experts in the organization)

How has ALA accomplished so much using SydneyPLUS? The secret to the successful partnership has been to invest in training, consultation, and even more training. In the last four years ALA has trained five times with SydneyPLUS: three times at SydneyPLUS headquarters and twice onsite at ALA.

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