Recently finished reading the posting "Using Technology to Manage Costs" on the blog Above and Beyond KM, but we were surprised that there was no mention of using a Cost Recovery system to track the usage of legal research despite law firms spending over $1 million on online resources.
"...costs for electronic resources other than LexisNexis and Westlaw rose in 2008, with the average firm spending just over $1 million, compared to some $929,000 in 2007."
Source: http://tinyurl.com/y98l3ly
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